Privacy Policy

Cradle of Man Taxidermy respects your privacy and is committed to protecting the personal information you share with us through this website, our enquiry forms, email, WhatsApp, phone calls, and direct communication.

This Privacy Policy explains what information we collect, why we collect it, how we handle it, and what rights you have regarding your personal information.

1. Who We Are

This website is operated by Cradle of Man Taxidermy (Pty) Ltd, trading as Cradle of Man Taxidermy.

Business address:
Plot 10 Dancornia, Brandvlei, Randfontein

Email:
info@cradleofmantaxidermy.com

WhatsApp:
073 130 3156

2. Information We Collect

We may collect personal information when you contact us, complete a form, send an enquiry, request a quote, communicate with us on WhatsApp, or interact with our website.

This information may include:

  • Your name and surname

  • Your phone number

  • Your email address

  • Your preferred contact method

  • Your location, where relevant to an enquiry

  • Details about the animal species or trophy

  • The mounting option or taxidermy service you are interested in

  • Any message or information you submit to us

  • Website usage data, such as pages visited and general analytics information

We only collect information that is needed to respond to enquiries, provide quotes, manage client communication, and deliver our taxidermy-related services.

3. How We Collect Information

We may collect information when you:

  • Complete a contact form on our website

  • Contact us by email, phone, or WhatsApp

  • Request information about mounting options, tanning, Dip & Ship, Tan & Ship, skull preparation, or custom displays

  • Visit our website

  • Interact with our social media profiles

  • Deliver trophies or communicate with our office during the booking process

4. Why We Collect Your Information

We collect and process personal information for the following purposes:

  • To respond to your enquiry

  • To provide information about our taxidermy services

  • To prepare or discuss a quote

  • To communicate with you about your trophy or project

  • To manage bookings, contracts, invoices, and client records

  • To arrange collection, delivery, or shipping preparation where needed

  • To improve our website and client communication

  • To comply with legal, permit, record-keeping, veterinary, export, or industry-related requirements where applicable

5. Legal Basis for Processing Personal Information

We process personal information only where we have a valid reason to do so. This may include:

  • Your consent when you submit information to us

  • The need to respond to your enquiry or request

  • The need to carry out services requested by you

  • Compliance with legal, regulatory, veterinary, permit, or export-related obligations

  • Our legitimate business interest in managing enquiries, client communication, and service records

6. Sharing of Personal Information

We do not sell your personal information.

We may share your information only where needed for business, service, legal, or regulatory purposes. This may include sharing information with:

  • Shipping, courier, or logistics providers

  • Veterinary or permit-related authorities where required

  • Professional advisers, accountants, or legal representatives

  • Website, hosting, email, analytics, or technical service providers

  • Payment, invoicing, or administration providers

  • Government or regulatory bodies where legally required

Any third party that handles personal information on our behalf is expected to treat it with care and only process it for the purpose it was provided.

7. Website Cookies and Analytics

Our website may use cookies and similar technologies to improve browsing, understand website traffic, and support website performance.

Cookies may collect general information such as browser type, device type, pages visited, and time spent on the website. You can control or block cookies through your browser settings.

Some website features may not work correctly if cookies are disabled.

8. WhatsApp and Third-Party Platforms

If you contact us through WhatsApp, Facebook, Instagram, Google, or another third-party platform, your information may also be processed according to that platform’s own privacy policy.

We recommend reviewing the privacy settings and policies of any third-party platform you choose to use.

9. How We Protect Your Information

We take reasonable steps to protect personal information from loss, unauthorised access, misuse, disclosure, alteration, or destruction.

These steps may include controlled access to client records, secure communication practices, website security measures, and responsible handling of personal information by our team and service providers.

No online system can be guaranteed to be completely secure, but we take reasonable care to protect the information you provide.

10. How Long We Keep Your Information

We keep personal information only for as long as needed for the purpose it was collected, unless a longer period is required for legal, tax, accounting, permit, veterinary, export, or record-keeping reasons.

When information is no longer needed, we will take reasonable steps to delete, destroy, or anonymise it.

11. Your Rights

Under South African privacy law, you may have the right to:

  • Ask what personal information we hold about you

  • Request access to your personal information

  • Ask us to correct inaccurate or outdated information

  • Ask us to delete information where we are legally allowed to do so

  • Object to certain processing of your personal information

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the Information Regulator of South Africa

To make a request, please contact us using the details below.

12. Direct Marketing

We will not send you direct marketing messages unless you have agreed to receive them or where the law allows us to do so.

You may opt out of marketing communication at any time by contacting us or following the opt-out instructions in the message, where provided.

13. Cross-Border Transfers

Some service providers, platforms, or website tools may store or process information outside South Africa. Where this happens, we will take reasonable steps to ensure that your personal information is handled with proper care and protection.

14. Links to Other Websites

Our website may contain links to external websites, social media pages, or third-party platforms. We are not responsible for the privacy practices, security, or content of those websites.

Please review their privacy policies before submitting any personal information.

15. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “Last updated” date.

16. Contact Us

For questions about this Privacy Policy or how your personal information is handled, please contact:

Cradle of Man Taxidermy
Email: info@cradleofmantaxidermy.com
WhatsApp: 073 130 3156
Address: Plot 10 Dancornia, Brandvlei, Randfontein